The Strawberry and the Whale team are here to help and if you have any questions please get in touch. 

Purchases - 
Please order through the website, you can use your debit/credit card or your PayPal account. We do not receive any card details in this process. We will not pass on any personal details to third parties.

Shipping - 
We aim to send your party box out as soon as possible. This is usually within 3 days. We will email you once your item has been sent, and with any delay to your order. We post our party boxes out first class.

Postage costs -

TO ADD

Returns - 
Although we are sure you will love your party kit, if you have any issue with your purchase please contact us within get in touch with us within 14 days of receiving your order, as per distance selling regulations. This does not affect your statutory rights. 

Notes - 
All photographs and descriptions on the website and elsewhere of our products are as accurate as possible. Please be aware that in the event that we are unable to source a particular item, a close match will be substituted. 

The Strawberry to the Whale, Naomi Gregory, 11 Ilex Close, SO23 7TL, info@thestrawberrytothewhale.com